Features
Invoices, servers and clients in one system
Panaceum runs a service from order to suspension: every step on schedule, with a date, an amount and a log entry.
Billing
Invoices and finances
Money uses fixed precision, amounts travel as strings.
Invoices and subscriptions
The invoice is issued before the cycle ends, reminders follow a schedule.
Billing cycles
A month, a quarter, half a year or a year in one invoice.
Late fees and partial payments
A percentage or a fixed amount, partial payments reduce the balance.
VAT and documents
VAT by customer country, EU B2B reverse charge checked against VIES.
Multi-currency
EUR, PLN and more, with rates and rounding rules.
Discounts and retention
Cancellation flows with a discount or a credit.
Services
Servers and automation
Every action is a queued job with retries.
Server provisioning
Creation, limits, suspension and deletion with no operator.
Plan changes
Repricing and new panel limits in one step.
Add-ons
Slots, disk, backups and addresses for a specific server.
Scheduling
Renewals, reminders and suspensions without manual work.
Test environment
See what the system would do, with no real changes.
Reports
Revenue, receivables and node load.
Clients
Clients and support
One area for the client, one window for the agent.
Client area
Dark and light theme, from phone to 4K.
Tickets with SLA
Tied to a service, priority follows the client package.
AI assistant
A summary and a draft for the agent. A human always replies.
Affiliate program
Referral credits and single sign-on.
Multilingual
Interface, emails and documents in the client language.
Notifications
Email, Telegram and Discord.
Policy
What the system does on its own
-14 d
Renewal invoice
The client sees the date and amount in advance.
+1 d
Suspension
The service is suspended, data is kept.
14 d
Payment window
A live countdown and the data deletion date.
+90 d
Invoice auto-cancel
An unpaid invoice closes, history stays.
Technology
Technology and licensing
Backend
Rust: axum, sqlx. PostgreSQL 18.
Three applications
React 19: separate SPAs for clients, administrators and support agents.
Signed licences
Signed licences with offline activation.